Frequently Asked Questions
What is the most optimal resolution to print a photo to canvas?
It really depends on how large you want your canvas printed, but the most optimal resolution is 300 dpi. We can work with 100dpi as well for smaller prints. Most pictures from your digital camera should work as long as it is at least 3 megapixels. If there's anything wrong with the resolution, we'll contact you via email.
What types of file formats do you accept?
Usually, the most common files are in jpeg or tiff. But if it's not in that file format, just contact us at info@canvaslove.com.
Can I scan my photo and upload it?
Yes! Just make sure that you set the dpi to the maximum (at least 300dpi).
Can I mail the photo to you?
Yes! When you order your canvas, choose the option to send the canvas to us. It can be the actual photo or on a CD or DVD. We'll send you your photo back to you with the canvas. The address is the following:

Canvas Love
8234 Lavender Lane
Riverside CA, 92508
What is a "gallery wrapped" canvas?
All of our canvases are "gallery wrapped" in that the sides of the canvas will be wrapped with your image instead of white sides. All Standard and Museum Gallery Wrapped canvases come ready to hang.
What is "Canvas Only" ?
A "Canvas Only" order is the image printed on the canvas with about 2" of canvas on each side of the image. It is glossed and has a waterproof layer on the canvas, however it does not come framed.
What is the difference between "Standard Gallery Wrapped" and "Museum Gallery Wrapped"?
The "Standard Gallery Wrapped" has .75" wide stretch bars, while the "Museum Gallery Wrapped" has 1.5" wide stretch bars.
What type of canvas do you use?
We use high quality Chromata White Inkjet Canvas that is optimal for printing photographs and fine arts works. The canvas itself is a matte canvas, however, we add a gloss once the canvas is printed.
Do you apply any waterproof layers on your canvas?
We use a waterproof canvas, and on top of that, we add a Glamour varnish to protect, preserve, and enhance the fine art and photographic prints.
What kind of printer and ink do you use?
We use an HP wide format printer that is able to achieve consistent and accurate color with the first ever embedded spectrophotometer. The printer is a 12-ink system that uses HP Vivera pigment inks. The prints resist fading for over 200 years.
Do you have special prices for artists/photographers or wholesale prices?
Yes! Please contact us at info@canvaslove.com.
Can I order special sizes from you?
Yes! We are able to print custom sizes to your liking. Please contact us at info@canvaslove.com.
What is your turnaround time?
It usually takes us 2-4 business days to get the canvas printed and ready to be shipped.
What is your return policy?
We have a 100% satisfaction guarantee if the canvas is damaged or your order is wrong. Contact us and return the item to us within 14 days of receiving the item. We will then print you a new one or fix the damaged canvas.
What is your shipping & handling policy?
Ground Shipping: $9.95
FREE Ground SHIPPING on all orders over $50!
Priority Shipping: $25.00
What is the estimated time for shipment?
We usually ship FedEx Ground, which takes approximately 2-5 business days for shipment (this does not include the time for printing and framing the canvas). We'll email you a tracking number as soon as your order has been shipped. Priority shipping guarantees delivery within 3-5 business days of receiving the order or photo.
Do you charge tax?
Tax is charged for California residents only.